With the top 5 providers in the Global Business Process Outsourcing Market Report | Competitive landscape and important product offerings


According to Technavio’s latest market research report, the Global Business Process Outsourcing Market May Grow by $ 76.9 Billion in 2020-2024. The report highlights key products from the top five vendors and their contribution to the overall growth of the market. Immediately download a free sample report for a more detailed analysis

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Technavio has announced its latest market research report, titled Business Process Outsourcing Market, by End-User and Geography – Forecast and Analysis 2020-2024 (Graphic: Business Wire).

The increasing focus on reducing operational costs will be critical to the growth of the global business process outsourcing market over the forecast period. Operations that involve the production of goods and services, maintenance and administration regularly incur significant costs for companies. As a result, many companies prefer to outsource their business processes and operations in order to reduce operating costs and focus more on their core business. This has increased the demand for BPOs which is driving the growth of the market.

“The increasing acceptance of BPO by IT and telecommunications service providers was an important factor in the market growth. In addition, the increasing number of BPOs will have a positive impact on the market as well as the IT consulting and other service industries in the coming years, ”says an analyst at Technavio.

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Business Process Outsourcing Market: Competitive Vendor Landscape

The market is fragmented due to the presence of many players. Accenture Plc, Automatic Data Processing Inc., Capgemini Services SAS, Infosys Ltd. and International Business Machines Corp. are some of the key market players. To help clients improve their market position, this Business Process Outsourcing market report provides a detailed analysis of the market leaders and information on the competencies and capacities of these companies. The report also provides details of the competitive landscape of the market and information about the products offered by various companies.

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The top five vendors in the global business process outsourcing market:

Accenture Plc

Accenture Plc operates in segments such as communications, media and technology, financial services, healthcare and government, products, and others. The company offers BPO services through its SynOps human machine engine, which brings together applied intelligence, technology, and talent to transform operations.

Automatic data processing Inc.

Automatic Data Processing Inc. operates in segments such as Employer Services and PEO Services. The company offers BPO services to help customers achieve cost efficiency and improve their business performance.

Capgemini Services SAS

Capgemini Services SAS operates in segments such as Strategy & Transformation, Applications & Technology and Operations & Engineering. The company offers analytics-based outsourcing services to transform the manufacturing business into an agile, responsive company in an ever-changing business landscape.

Infosys Ltd.

Infosys Ltd. operates in segments such as energy, utilities, resources and services, manufacturing, hi-tech, life sciences, and all other segments. The company offers end-to-end outsourcing services through its outsourcing service provider Infosys BPM. Some of the services include customer service outsourcing, human resource outsourcing, and legal process outsourcing, among others.

International Business Machines Corp.

International Business Machines Corp. operates its business in segments such as Cognitive Solutions, Global Business Services, Technology Services and Cloud Platforms, Systems and Global Financing. The company provides BPO services such as sourcing and sourcing services, and financial transformation services to create smarter workflows using automation, artificial intelligence, Internet of Things (IoT), cloud, and other emerging technologies.

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