NEW YORK, February 26, 2021 / PRNewswire / – The global business process outsourcing market has the potential to grow $ 76.9 billion in the 2020-2024 period according to the latest Technavio market research report. Receive a free sample report immediately
Business Process Outsourcing Market by End-User and Geography – Forecast and Analysis 2020-2024
The report highlights the key products from the top five suppliers and their contribution to the overall growth of the market.
The increasing focus on reducing operational costs will be critical to the growth of the global business process outsourcing market over the forecast period. Operations that manufacture, maintain and manage goods and services regularly generate significant costs for companies. As a result, many companies prefer to outsource their business processes and operations in order to reduce operating costs and focus more on their core business. This has increased the demand for BPOs which is driving the growth of the market.
“The increasing introduction of BPO by IT and telecommunications service providers has contributed significantly to the growth of the market. The increasing number of BPOs will also have a positive effect on the market as well as the IT consulting and other service industries in the coming years.” says an analyst at Technavio.
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Business Process Outsourcing Market: Competitive Vendor Landscape
The market is fragmented due to the presence of many players. Accenture Plc, Automatic Data Processing Inc., Capgemini Services SAS, Infosys Ltd. and International Business Machines Corp. are some of the key players in the market. To help clients improve their market position, this Business Process Outsourcing market report provides a detailed analysis of the market leaders and information on the competencies and capacities of these companies. The report also provides details of the competitive landscape of the market and information about the products offered by various companies.
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The top five vendors in the global business process outsourcing market:
Accenture Plc operates in segments such as communications, media and technology, financial services, healthcare and government, products, and others. The company offers BPO services through its human machine operating engine SynOps, which brings together applied intelligence, technology and talent to transform operations.
Automatic data processing Inc.
Automatic Data Processing Inc. operates in segments such as Employer Services and PEO Services. The company offers BPO services to help customers achieve cost efficiency and improve their business performance.
Capgemini Services SAS
Capgemini Services SAS operates in segments such as Strategy & Transformation, Applications & Technology and Operations & Engineering. The company offers analytics-based outsourcing services to transform the manufacturing business into an agile, responsive company in an ever-changing business landscape.
Infosys Ltd. operates in segments such as energy, utilities, resources and services, manufacturing, hi-tech, life sciences, and all other segments. The company offers end-to-end outsourcing services through its outsourcing service provider Infosys BPM. Some of the services include customer service outsourcing, personnel outsourcing, and legal process outsourcing, among others.
International Business Machines Corp.
International Business Machines Corp. operates its business in segments such as Cognitive Solutions, Global Business Services, Technology Services and Cloud Platforms, Systems and Global Financing. The company provides BPO services such as sourcing, sourcing and financial transformation services to create smarter workflows using automation, artificial intelligence, Internet of Things (IoT), cloud, and other emerging technologies.
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Global Technical Support Outsourcing Market – The Global Technical Support Outsourcing Market is By Type (Help Desk & Call Center) And Region (APAC, Europe, MEA, North America, and South America). Receive an exclusive free sample report
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